Open to UX, service and product roles
I'm Nuno, a Lead UX Designer with 5 years in the UK public sector. I design accessible, standards-led services, from research and blueprints to launch and adoption.
Selected work
Client work is under NDA
Case study · 2021 to present
From 12 months of spreadsheets and email to a service that generates a deconflicted schedule across 21 sites.
Design system
50+ components with interactions mapped. Designers only change the text.
Interaction design
Editing part of a live schedule while every resource stays deconflicted.
Accessibility
Contrast, form labels and colours hard to perceive for users with dyslexia.
Adoption
Workshops, 4 guides and a video demo. 96 tickets tracked in dual running.
Side project
Add: problem, users and stage.
Experience
2025 to present · Capita
Leading UX on an operational planning service for a public sector client.
Dec 2021 to 2025 · Capita
The only UX designer at first, with BAs, a service designer and developers.
Skills
The Open University · 2024
Coventry · 2018